How do I upload my photo ID and other documents? In order to upload your documents please go to the main trading screen and Click ”Menu” → “Account” → “Upload... more" />

Submitting Identification Documents

How do I upload my photo ID and other documents?

In order to upload your documents please go to the main trading screen and Click ”Menu” → “Account” → “Upload Documents” / “Verify Account”. For your convenience, you can also use our mobile apps to upload your documents.

Verify Your Account Here

Which type of documents do I need to send?

Before a client can trade with us for the first time on a new account (even when they have previously held an account), we need to perform identity and residential address verification. In some jurisdictions your identity can be verified electronically, while in others you will be required to provide certain documents. Moreover, as part of the due diligence process, you may be required to provide proof of your residential verification and certain information regarding the payment method you wish to use to fund your account.

Our requirements for identity verification may include the following:

  1. A government-issued identification document (ID) that contains all of the following information:
    1. Photo
    2. Identity number
    3. Full name
    4. Date of birth
    5. Date of expiry
  2. A residential verification document, displaying your full name and address. The residential verification document should be issued by a financial institution, utility company, government agency or a judicial authority and can be one of the following:
    • bank statement,
    • credit card statement,
    • electricity bill,
    • water or gas bill,
    • council tax bill,
    • tax letter,
    • phone bill,
    • television services bill, or
    • internet bill.
  3. Verification of the source of your funds. To evidence that you are the legitimate owner of the funds deposited to your Plus500 trading account, you may be asked to provide a copy or scan of one or more of the following documents (depending on the payment method used): the front of your debit/credit card, or a bank/credit card statement.

Why do I need to upload my photo ID and other documents?

As per our legal and regulatory obligations, Plus500 is required to verify your identity and residential address, for which a photo ID and residence information and/or documentation may be required.When you open an account with Plus500, you agree to comply with all applicable laws and regulations against money laundering and terrorism financing, including, but not limited to, the requirement to provide satisfactory evidence of your identity, residential address, source of funds, etc. Plus500 will not establish a business relationship with an individual unless and until the client’s identity and residential address have been successfully verified and/or all necessary documents have been received and verified. This is to protect both you and us from fraud as well as guard your privacy, and is therefore part of our standard due diligence process. Plus500 reserves its right to impose additional due diligence requirements where necessary.

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